Connecting to Avid Content Core

Avid Content Core requires both end-users and system administrators to connect to the user interface through Google Chrome. Avid does not support connecting to Avid Content Core through any other Chromium-based browsers, such as Microsoft Edge, Apple Safari, or others.

Avid supports connecting to ACC using either of the two latest major versions of Google Chrome. If you connect with an older version of Chrome, Avid Content Core displays a banner message at the top of the user interface to remind you to update Chrome. If desired, you can click the "Do not show" checkbox to suppress future occurrences of this warning. If you clear your Chrome browser cache, your preference is deleted and the warning returns on your next connection to Avid Content Core.

Avid Content Core requires a minimum screen resolution of 1280 x 1024 pixels. If the size of your browser window is smaller than 1280 x 1024, some UI elements might not be displayed.

Avid does not support connecting to Avid Content Core through either a mobile web browser (installed on a mobile device) or “portable” versions of Chrome in which the browser is not fully installed on your local workstation.

Avid does not test Avid Content Core with any Chrome extensions. Some extensions can introduce a performance impact, potentially affecting playback or other areas of the UI.

n Features included in some graphics drivers might affect the playback of assets. If you experience playback issues, you might try lowering your video resolution, increasing the display refresh rate, or both.

Signing In to ACC

To sign in to ACC:

  1. Open Google Chrome and enter the URL of your Avid Content Core system.

    The page displays the Sign In window.

    If you do not know your Avid Content Core URL, contact your local administrator.

  2. Contact your local administrator for information on your local system requirements.

    Depending on your organization's requirements, you might be required to enter additional information into a 2-factor authentication system or other security verification system.

  3. (if applicable) When you sign in to Avid Content Core for the first time, the system displays an Experience Personalization window.

    • Click Consent to allow Avid to collect usage data that can be used to enhance your experience with Avid Content Core.

      Your preference is saved and your user settings are updated.

    • Click Decline to opt-out of this feature.

      If you opt-out of this feature, the Landing Page's asset recommendations will be much less accurate for your individual experience. It will not collect information about your interests and only show trends from a group-level perspective.

    For information on enabling or disabling this feature, see Data Collection. For more information about the type of data that is collected, see the following page on the Avid Knowledge Base: https://kb.avid.com/pkb/articles/en_US/Knowledge/Usage-Data-Sharing-In-Avid-Content-Core

    If this is your first time signing in to Avid Content Core, the system displays the Landing Page app by default. If you are reconnected to ACC, the system displays the last app that you used.

Signing Out of ACC

Avid recommends that you always sign out of Avid Content Core at the end of your session to ensure that the connection is securely closed.

To sign out of ACC:

  1. Click the User Menu in the upper-right corner of the user interface.

  2. Click the Sign Out option.